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All our "visiting" dogs (I am a professional pet sitter) love these, but they are especially important for our "cancer dogs" who need high protein chews, snacks and food. However, I am not nearly as happy with the customer service. Each and every time I place an order - or try to do so - my login is not recognized and/or I cannot place large bulk orders. As much as I and the dogs like the products, I am now ordering from other companies who offer comparable chews. Although the chews definitely deserve 5 stars, customer service does not.
Hi Hannelore,
We reached out to you personally as well, but just wanted to address your concern about trying to place an order. Anyone can create an account on our wholesale website, but all orders will be blocked until our wholesale application is filled out and approved. We do this to protect our small business customers by ensuring that we are selling to pet related businesses only. We're glad you've found dog chews that work for you! If you decide to complete our wholesale application someday and get approved, we'd be happy to have you as a wholesale customer. Thanks and have a nice day!
We have a Australian Labradoodle and we have bought pretty much every healthy treat/chew out there. He will eat the treats and chew on the chews but never overly excited until I found these braided gullets at the cutest dog boutique on a Colorado trip and OMG he went nuts over it and they were so much easier for him to chew and you can tell the quality of them when he chews it’s like yummy beef jerky!!! You can see the overly excitement he gets when I pull one out and he doesn’t do that for any of the other treats or chews I’ve ever bought!! So we went back and bought the rest they had in stock! You could say he is definitely a spoiled dog and I love buying him all kinds of stuff his happy makes me happy! So we hit the jack pot with these!
All our "visiting" dogs (I am a professional pet sitter) love these, but they are especially important for our "cancer dogs" who need high protein chews, snacks and food. However, I am not nearly as happy with the customer service. Each and every time I place an order - or try to do so - my login is not recognized and/or I cannot place large bulk orders. As much as I and the dogs like the products, I am now ordering from other companies who offer comparable chews. Although the chews definitely deserve 5 stars, customer service does not.
Hi Hannelore,
We reached out to you personally as well, but just wanted to address your concern about trying to place an order. Anyone can create an account on our wholesale website, but all orders will be blocked until our wholesale application is filled out and approved. We do this to protect our small business customers by ensuring that we are selling to pet related businesses only. We're glad you've found dog chews that work for you! If you decide to complete our wholesale application someday and get approved, we'd be happy to have you as a wholesale customer. Thanks and have a nice day!
We have a Australian Labradoodle and we have bought pretty much every healthy treat/chew out there. He will eat the treats and chew on the chews but never overly excited until I found these braided gullets at the cutest dog boutique on a Colorado trip and OMG he went nuts over it and they were so much easier for him to chew and you can tell the quality of them when he chews it’s like yummy beef jerky!!! You can see the overly excitement he gets when I pull one out and he doesn’t do that for any of the other treats or chews I’ve ever bought!! So we went back and bought the rest they had in stock! You could say he is definitely a spoiled dog and I love buying him all kinds of stuff his happy makes me happy! So we hit the jack pot with these!
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