Help Center

Frequently Asked Questions

Our Products

Does The Natural Dog Company make their own treats?

How do you make Odor Free bully sticks?

Why do we purchase bully sticks from South America, rather than the USA?

Have you ever had a recall?

Ordering and Payments

How do I place an order?

Do you have a minimum order?

Will I get a discount for ordering a larger volume with you?

How do I pay for my order?

Do you work with my distributor?

Shipping and Returns

What carrier do you use? How fast will my order get here?

What happens if I'm not satisfied with my order?

I just checked in my order and there's some product missing!

My customer just returned one of your products. Can I get credit for that?

How much do I pay for shipping?

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